01 / DEFINE THE REQUIREMENT
Start with the work,
not only the job title.
“Two labourers tomorrow” is a starting point. Add the actual duties, required experience, site postcode, headcount and expected duration. State any card or training requirements.
For specialist personnel, describe the system, equipment, scope and responsibilities. Someone with general construction experience is not automatically suitable for every specialist task.
02 / EXPLAIN THE SHIFT
Make the first morning clear.
- Site address and the entrance to use
- Arrival time, induction arrangements and shift hours
- The person to report to and a site contact number
- PPE, tools, equipment and access arrangements
If site access, transport or the shift pattern is unusual, say so before availability is discussed. For UK-wide placements, clarify whether travel or accommodation can be considered.
03 / DISCUSS SUITABILITY
Ask what can
be confirmed.
Ask about experience relevant to the duties and what card, training or other role information is available for review. Explain any evidence your contractor requires before a person can start.
Agree who supervises the work, who controls the specification and who accepts or signs off any specialist output. Personnel supply does not automatically include those responsibilities.
04 / AGREE THE BOOKING
Be clear about
the commercial details.
Confirm the rate basis, shift length, overtime, proposed duration and any agreed travel, tools or equipment arrangements. Discuss timesheet approval and the applicable placement terms.
An enquiry is not a confirmed booking. Wait for the proposed person, start arrangements and terms to be agreed before relying on attendance.
05 / PLAN FOR CHANGES
Keep one reporting
contact in the loop.
Agree how to report an access issue, changed duties, attendance concern or extension. Explain a revised requirement before expecting a placement to cover different work.
If the proposed start is not practical, discuss the available options. We do not guarantee a replacement or a next-day start without confirming availability.
